Artwork is kept on file for maximum of one year. After a year, a full set up charge applies and new artwork is required. The quality of your artwork determines the quality of your print.
Art Identification: Please make sure all artwork submitted contains your purchase order number in the subject line and your company name in the body of the message, to ensure prompt processing. Please include PDF of artwork to ensure proper transmission of the art file.
Art Requirements: Acceptable file formats are: Adobe Illustrator, Adobe Photoshop, EPS, PDF, and Tiff. files. PC format is preferred. Other file types are not recommended and may be supported. All fonts must be converted to curves prior to submission to avoid font problems. Factory is not responsible for font conversion errors, 300 DPI minimum is required for best print results.
Multi-color Art: Please provide Tiff., Eps., Ai., Jpeg.
Four Color Process Artwork and Imprinting: Electronic art is required. Photos for scanning are acceptable, add $40.00 (G) per photo. Artwork or photo touch ups will incur art charges at the rate of $50.00(G) per hour. Please provide PMS colors for best color match. PMS matches cannot be guaranteed on four color process items because process colors are selected from the four color process side of the Pantone Process Color Imaging Guide. Art Layout and Charges: If art layout is not specified by customer, factory will use its discretion. Artwork requiring manipulation to meet our print standards will incur an art charge at the rate of $50.00(G) per hour. Normal typesetting is done at no charge. Typesetting of more than 50 characters will incur an additional charge at the rate of $50.00 (G) per hour. Curved typesetting is $20.00 (G) per line copy.
Art Proof Approvals
No ship date is confirmed until the paper proof approval is received, order will ship 5 working days after receipt of proof approval. No proof on Rush order. Orders requiring customer initiated art revisions after initial proofing will be subject to a $10.00 (G) revision charge. Orders cannot ship on the day approval is received. (See Production Options for details) Imprinting
Set Up Charges: Please note that set up charges vary from product to product. A one color imprint is included with initial set up charges; please see individual product pages for specific information. Additional colors will require a set up charge per color, plus additional color run charges, unless otherwise indicated.
Exact Reorder Set Up Charge: Each repeat order must have the exact same artwork as the previous order; colors can vary from order to order. Any change, whether copy or art, will cause the artwork to be considered new, requiring a new set up charge. Artwork is only kept on file for two years. Please submit new artwork for older orders; new set up charges will apply. Multi-Color Imprints: All Colors can be achieved.
Multi-Color Registration: 1/16" is factory standard and must be deemed acceptable. For tight registration, please consult factory for pre-approval of artwork.
Ink Color Charge: $20.00 (G) per change
Copy Change: $15.00(G), defined as orders with the same logo with address or phone number changes. Imprint Pricing & Second Side Imprints: Most prices include a one color/one sided imprint; please see individual product pages for specifications and second side imprint charges. Drink Ware is automatically imprinted with the same artwork on both sides, unless otherwise instructed or if the artwork lends itself to a wrap imprint. A wrap imprint does not print the full circumference of the product.
PMS Colors & Dark Colored Products: PMS matches are available at $35.00 (G) per color, per order on most products. If specific color match charge and instructions are not clearly indicated, factory will match indicated PMS color as close as possible without charge (color will be within two shades of specified color and cannot be duplicated on reorders). Dark color products will alter the appearance of most imprint colors PMS matched cannot be achieved on dark color products without a white underlay, which will incur additional costs. For PMS matching on four color process items, please see "Four Color Process Artwork and Imprinting".
Pre-Production Proofs and Specs Samples: Preproduction proofs are recommended on multi-color, large quantity orders or may be required at the discretion of factory based on difficult artwork. Preproduction proofs are shipped air and will be billed accordingly. Pre-production proofs on some items are cost prohibitive. Customer changes production proofs based on submitted artwork will incur new screen charges.
Pre-production and spec samples are billed at $20.00 (G) per imprint color, plus product cost, screen charge(s) and freight.