Pricing: All prices are per unit and include a one-color imprint unless otherwise specified. Factory is not responsible for incorrect purchase order information; please verify all related item/order costs or contact our Customer Service to confirm pricing details.

Pricing Changes: Due to the instability of raw material prices, factory reserves the right to amend the prices in this catalog are effective at time of publication. Due to fluctuating currency and material cost beyond our control, the most current prices will always be published, with appropriate advance advisement on our website and those prices will prevail.

Price Quotations: Valid for 30 days due to uncertain raw material costs.

Assembly: Please note assembly charges are applicable.

Cancellations: All cancellations are subject to approval by the factory. Costs incurred will be billed for all work performed to point of cancellation, plus$30.00(G).

Guarantee: Product quality claims must be made within 15 days. Product color finish may vary due to manufacturing process. Hot stamp imprints are not guaranteed. Plastic products may show molding/scuff marks resulting from production, molding and shipping process; poly bagging is recommended to minimize scuff marks, see individual catalog pages for pricing. Factory will not be held responsible for scuffed products. See individual catalog for pricing. Mugs, cups and bottles are not dishwasher or microwave safe, nor are the measuring devices. Measurements for all items are approximate and may vary from lot to lot. Samples should be requested in advance for any items with which you not familiar. Due to the nature of production process, slight variations in ceramic and glassware are not considered flaws. Variations in raw materials, glazes production equipment and firing temperatures may also result in variations of size, shape, glaze, color, pock marks, etc.

Payment: MasterCard, Visa, Discover, American Express and checks are accepted. Returned checks will incur a $30.00 service charge. Deposits are required on all first time orders and will continue to be required until terms are established. Contact our credit department for a credit card application. Credit card numbers are not kept on file unless specifically requested. Terms may be revoked without notice.

Return Policy: No merchandise may be returned without pre-approval from factory. Please contact factory for a RMA# and ensure that it is clearly marked on all boxes being returned. Shipments without factory RMA# will be refused.

CLAIMS & RETURNS All shipments should be thoroughly checked upon arrival. Factory must be notified within 30 days of any defects, omissions or errors in manufacturing. Only authorized returns will be accepted. All shipments leave the factory in good condition after inspection. Claims for lost or damaged merchandise, or concealed damage should be filed with delivering carrier. Leave shipment intact and file claim immediately. Blank unassembled goods, 40% restocking charge. Blank assembled goods are not returnable except for product defect.

Disputes: All disputes are subject to the laws and courts of State of Florida, Orange County.

FORCE MAJEURE:

PRINTED PROMO INC. CANNOT BE HELD RESPONSIBLE FOR FAILURE TO FULFILL A DELIVERY COMMITMENT AS A RESULT OF SITUATIONS BEYOND OUR REASONABLE CONTROL. THIS INCLUDES, BUT IS NOT LIMITED TO OCCURRENCES SUCH AS: NATURAL DISASTERS (I.E. HURRICANES, FLOODS), LABOR STRIKES, CONGESTION AT PORTS OF ENTRY, US CUSTOMS/HOMELAND SECURITY HOLDS AND DELAYS, OR FAILURE OF SUBCONTRACTORS TO PERFORM. ACCESS LINE MANUFACTURING, INC. WILL PROVIDE WRITTEN DOCUMENTATION IN SUPPORT OF ANY FORCE MAJEURE OR COMMERCIAL IMPRACTICABILITY CONDITION UPON REQUEST.

Product Colors & Illustration: Product color finish may vary due to manufacturing process. Logos used in marketing materials are for illustrations purposes only. This does not imply endorsements, nor has the owner for such design expressly authorized any items with the specific logos for sale to anyone. Products and product colors are approximate and are for illustrative purposes only; factory reserves the right to offer a substitute product that compares in price, design, type and color for those shown in this catalog.